Terms and Condition

1. Collection of Data and its purposes

When you use this Website to submit application, make enquiry and/or otherwise use the services provided on or via this Website, you may have to provide to Tsui Wah your Data including but not limited to your name, gender, age range, contact details, email address and/or facebook ID. You agree to provide to Tsui Wah such information voluntarily. You are deemed to have agreed and understood that any and all of the Data you provided to Tsui Wah will be collected, stored and used as follows:

(a) for verification of identity and record;

(b) for processing your registration for Tsui Wah's membership or promotion activities;

(c) for researches and analysis and for comparison with others' Data in order to develop Tsui Wah's products or services and market promotion programmes;

(d) for providing Tsui Wah's customer service and responding to any enquiry raised by you or other persons on your behalf;

(e) for storing communication contacting details;

(f) for generating survey on user traffic on this Website;

(g) for processing of your orders and service requests;

(h) for collecting payment, processing of any payment instructions and direct debit fees;

(i) for checking of your credit, payment and/or status in relation to the supply of goods and services to you, and collecting any fees or enforcing guarantee granted to or granted by the users;

(j) for facilitating daily operation of your account;

(k) for implementing your instructions and providing efficient and responsive services;

(l) for meeting requirements to make disclosure under any applicable law; and

(m) other purposes in relation to the services provided by Tsui Wah.

2. Marketing

After you have provided the Data to Tsui Wah, you may from time to time receive telephone calls, SMS, emails and/or direct mails containing direct marketing information on offers and promotions in relation to food and beverage and catering services provided by Tsui Wah and its business partners in joint promotions.

If you do not wish to receive any such direct marketing communications, you can at any time send to Tsui Wah your request in writing with your name to us via email at : [email protected] or by post to Unit 1606-1608, 16/F, Riley House , 88 Lei Muk Road, Kwai Chung, New Territories, Hong Kong

3. Personal Data (Privacy) Ordinance

Tsui Wah complies with Hong Kong laws including the Ordinance in its policy and the ways it collects, uses, stores, discloses, transfers, protects and accesses the Data.

4. Retention, storage and disclosure of Data

You acknowledge, agree and authorize Tsui Wah to retain and store the Data you provided in one or more databases of Tsui Wah within or outside Hong Kong, and, when necessary, to provide, disclose, access and transfer such Data to any third parties, including but not limited to the followings :

(a) any employee of Tsui Wah who is authorized to handle such Data for the purposes for which such Data are collected;

(b) any third-party contractor or agent which provides administrative, technical support, payment, insurance, redemption and/or other services to Tsui Wah;

(c) any party which provides professional consultations or advices to Tsui Wah;

(c) anyone that Tsui Wah has to make disclosure to in accordance with the requirements of applicable laws, administrative policies or regulations;

(d) anyone who reasonably requires Tsui Wah to make disclosure.

You agree that Tsui Wah can disclose your Data in the following reasonable and necessary circumstances:

(i) in compliance with relevant laws;

(ii) to execute or implement any terms of use relating to your use of this Website or the services provided by Tsui Wah;

(iii) to protect rights, properties or interests of Tsui Wah, its employees, agents, customers and users; or

(iv) in compliance with this Privacy Statement.

5. Security of Data

Tsui Wah will use various security technologies and procedures to protect your Data from unauthorized access, use or disclosure. Because of the nature of Internet, Tsui Wah cannot guarantee the security on any transfer of Data. However, Tsui Wah will take all practical, reasonable and feasible measures to ensure any Data collected by this Website will not be intercepted by any third party. You must be clear that Tsui Wah's advertisers or any website with links to this Website may collect your Data. You must read the relevant privacy statement carefully before you provide your Data to them. Your provision of your Data to any third party has nothing to do with Tsui Wah and Tsui Wah will not have any responsibility on such. If Tsui Wah receives relevant Data from a third party, it will retain such Data in the usual strict secured and confidential standards.

6. Right to Access and Amendment to Data

You are aware that according to the Ordinance, you have the right to access your personal data held by Tsui Wah and request amendment to your personal data. If you need to access your personal data held by Tsui Wah or make any amendments thereto, please send your request in writing with your name to Tsui Wah via email at [email protected] or by post to Unit 1606-1608, 16/F, Riley House , 88 Lei Muk Road, Kwai Chung, New Territories, Hong Kong

7. Cookies

Tsui Wah may use cookies on this Website. Cookies are small text files that are automatically stored in your hard disk when you use this Website.  Cookies serve the purpose of enhancing and facilitating your visits by accessing and storing important information. Tsui Wah uses Cookies to collect data on user traffic on this Website for research, analytical and statistical purposes. Tsui Wah may also use Cookies to collect your personal identifier information so that Tsui Wah can easily identify you on your future visits to this Website.

Should you wish to disable the operation of Cookies in this Website, please look under "Help" in your browser for the relevant instructions. Please note that if you choose to disable Cookies, you may be unable to enjoy all functions of this Website.

8. Consequence of failing to provide Personal Information

In the event that any such Personal Information is not provided, Tsui Wah may be unable to provide you with the goods or services or allow you to join our membership or promotion activities, and you will not be able to receive any information about our promotional activities, including any gifts, discounts and offers from time to time.

9. Use of Web Beacons

Web Beacons (also known as Web Spiders) are electronic images which may be used in this Website or in Tsui Wah's emails. They are objects in very small size which allow checking by website owner or a third party on whether a user has viewed the page or email and enable a website to transmit or collect information through images. Web Beacons may be used by Tsui Wah for several purposes, including analysis on site usage and personalization of the contents and advertisements of this Website.

10. Links to third parties' websites or applications

Please note that Tsui Wah provides links to third parties' websites or applications as a service to users or acknowledgement of the applications. Tsui Wah is not responsible for the contents on such web pages or third-party applications or how information is collected. Tsui Wah recommends you to read and understand the privacy measures of any such third parties website or applications before you submit any information to them.

11. Children

This Website does not plan or intend to collect Data from underage below 18. To respect the privacy of underage, underage below 18 should not provide any Data via this Website. It is a specific requirement that parents should monitor their children when they surf on this Website.

This notice is written in English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this notice, the English version shall prevail.